Yes. Someone over the age of 18 is required to be home to sign for the delivery and pickup.
Our Micro Storage solution offers a secured facility to store your ReBow boxes with complimentary delivery & pickup services. The reason it’s called “Micro” is because we only store items that fit in our 3.2 cubic foot ReBow box. Larger items such as furniture and beds can’t be stored. If you are in need of a full storage service please contact our sister company Ortiz Bros. Moving & Storage (323-221-3393).
If you need more time to pack your stuff, you can just reschedule your pickup / delivery time, however your storage subscription package will begin.
At this time, we require that all your ReBow™ boxes go into storage. If you would like to seperate your move, please place an additional Rental Order with us.
We offer a complimentary 2 day window to pack your items. Storage term will begin on the 3rd day after receiving your ReBow™ order. Upon delivery of your storage, you will have 2 unpacking days prior to picking up your ReBow™ boxes.
Yes, customers must call and schedule a storage access 24 hours in advance during our business hours (Mon - Fri 8am -4pm).
Yes, you will receive an account where you can login and manage your order. In your account, you can make change requests for delivery and pickup times, as well as update any addresses, add boxes and change payment information.